Certified Phlebotomist/Medical Assistant (Medical Research Associate)

IRE • San Antonio, TX

4d • Onsite

About The Position

ICON is a global healthcare intelligence and clinical research organisation focused on bringing new medicines and treatments to patients faster. This role supports clinical research operations by assisting with clinical trials and research studies, collecting and managing data, maintaining research documentation, and working with research teams and stakeholders. The position is based fully on site in San Antonio, Texas, and is PRN/as needed, with a stated schedule of Monday through Friday, 7:00 AM to 3:30 PM.

The role requires a high school diploma or equivalent together with medical assistant training or certification, or another allied health certification. Candidates must be a certified phlebotomist/medical assistant or an EMT with at least two years of experience. Strong organization, attention to detail, proficiency with research software and tools, and effective communication and teamwork skills are required. Employment is contingent on having legal authorization to work in the country where the role is based.

ICON describes its total rewards package as including competitive compensation and performance-related incentives. Depending on role and location, benefits may include health and wellbeing programs, medical, dental and vision coverage, retirement and pension plans, life assurance and disability coverage, employee assistance and wellbeing resources, and learning and development opportunities. ICON also states that it is an equal opportunity employer committed to an inclusive and accessible workplace and reasonable accommodations during recruitment.

Requirements

• High school diploma or equivalent, with medical assistant training/certification or another allied health certification.
• Certified Phlebotomist/Medical Assistant or EMT with at least 2 years of experience.
• Strong organizational and time management skills, with attention to detail in data collection and documentation.
• Proficiency with research software and tools for data entry, analysis, and reporting.
• Excellent communication and teamwork skills, including the ability to work collaboratively with researchers and other stakeholders.
• Legal right to work in the country where the role is based.

Responsibilities

• Assist in planning and executing clinical trials and research studies, including data collection and management.
• Support the research team with literature reviews, data entry, and analysis to inform study protocols and findings.
• Maintain accurate, organized research documentation and ensure compliance with regulatory and ethical standards.
• Collaborate with cross-functional teams to complete research tasks on time and adhere to study timelines.
• Assist with preparing research reports, manuscripts, and presentations for internal and external stakeholders.

Benefits

• Competitive base salary and performance-related incentives.
• Health and wellbeing programs, including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programs and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.

What This Job Offers

• Education Level: High school or GED