About The Position

ICON is hiring a Certified Phlebotomist/Medical Assistant (Medical Research Associate) to support clinical research operations at its San Antonio, Texas site. The position is PRN/as needed and is 100% on site. The schedule calls for at least four days per week, ideally covering night shifts Sunday through Wednesday, from 7 p.m. to 7 a.m. The role supports the planning and execution of clinical trials and research studies, including data collection and management. It also assists with research documentation, literature reviews, data entry and analysis, and preparation of research reports, manuscripts, and presentations. The employee works with research teams and other stakeholders while following study timelines and applicable regulatory and ethical standards. ICON describes its work culture as values-driven, with integrity, collaboration, agility, and inclusion at its core. Employment is contingent on having the legal right to work in the country where the role is based. Benefits may vary by role and location.

Requirements

  • High school diploma or equivalent, with medical assistant training or certification, or another allied health certification.
  • Certification as a phlebotomist or medical assistant, or EMT qualification, with at least 2 years of experience.
  • Strong organizational and time-management skills, with attention to detail in data collection and documentation.
  • Proficiency with research software and tools for data entry, analysis, and reporting.
  • Excellent communication and teamwork skills, including the ability to collaborate with researchers and other stakeholders.
  • Legal right to work in the country where the role is based.

Responsibilities

  • Assist with planning and executing clinical trials and research studies, including data collection and management.
  • Support the research team with literature reviews, data entry, and analysis to inform study protocols and findings.
  • Maintain accurate and organized research documentation in compliance with regulatory and ethical standards.
  • Collaborate with cross-functional teams to complete research tasks on time and adhere to study timelines.
  • Assist with preparing research reports, manuscripts, and presentations for internal and external stakeholders.

Benefits

  • Competitive base salary and performance-related incentives.
  • Medical, dental, and vision coverage where applicable.
  • Retirement and pension plans.
  • Life assurance and disability coverage.
  • Employee assistance programmes and wellbeing resources.
  • Learning and development opportunities through structured training and career pathways.
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