About The Position

ICON is a global healthcare intelligence and clinical research organisation focused on bringing new medicines and treatments to patients faster. The Certified Phlebotomist/Medical Assistant (Medical Research Associate) will deliver clinical research operations work to a high standard while working closely with the team and stakeholders. This is an as-needed role based 100% on site in San Antonio, Texas. The schedule is at least four days per week, ideally covering night shifts between Sunday and Wednesday, from 7 PM to 7 AM. The role supports clinical trials and research studies through planning, execution, data collection, and management. It also involves assisting with research documentation, regulatory and ethical compliance, cross-functional coordination, and preparation of research reports and other materials. Employment with ICON is contingent on having the legal right to work in the country where the role is based.

Requirements

  • High school diploma or equivalency, with medical assistant training/certification or another allied health certification.
  • Certified Phlebotomist/Medical Assistant or EMT with at least 2 years of experience.
  • Strong organizational and time management skills, with attention to detail in data collection and documentation.
  • Proficiency with research software and tools for data entry, analysis, and reporting.
  • Excellent communication and teamwork skills, including the ability to collaborate with researchers and other stakeholders.
  • Legal right to work in the country where the role is based.

Responsibilities

  • Assist in planning and executing clinical trials and research studies, including data collection and management.
  • Support the research team with literature reviews, data entry, and analysis to inform study protocols and findings.
  • Maintain accurate and organized research documentation in compliance with regulatory and ethical standards.
  • Collaborate with cross-functional teams to complete research tasks on time and adhere to study timelines.
  • Assist with preparing research reports, manuscripts, and presentations for internal and external stakeholders.

Benefits

  • Competitive base salary and performance-related incentives.
  • Medical, dental, and vision coverage where applicable.
  • Retirement and pension plans.
  • Life assurance and disability coverage.
  • Employee assistance programmes and wellbeing resources.
  • Learning and development opportunities through structured training and career pathways.
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