P/T Research Assistant

City of New York • New York City, NY

2d

About The Position

The New York City Police Department’s Information Technology Services Division (ITSD) is seeking a part-time Research Assistant to support technical research, analysis, documentation, and reporting related to the division’s infrastructure and operations. The role involves examining server provisioning and decommissioning data, system records, and technical documentation, then translating findings into operational reports that support infrastructure decisions and updates.

The position’s duties include maintaining infrastructure statistics and records, assessing software and hardware feasibility, and conducting quantitative analysis of server performance and system capacity. Work hours and shifts vary. Candidates must meet one of the stated combinations of education and research experience, or an equivalent combination, with additional substitution rules for college credits and specialized coursework.

Requirements

• A baccalaureate degree from an accredited college and six months of satisfactory full-time research experience involving gathering, organizing, and analyzing data and report writing; or an associate degree or 60 semester credits from an accredited college and two years and six months of such experience; or a high school diploma or equivalent and four years and six months of such experience; or equivalent education and experience.
• All candidates must have a four-year high school diploma or equivalent and at least six months of the required experience, or nine specialized credits.
• Undergraduate college credit may substitute for experience at a rate of 30 semester credits for one year of full-time experience.
• Nine college- or graduate-level credits in statistics, quantitative methods, mathematics, or research may substitute for six months of the required experience.

Responsibilities

• Research, collect, and analyze historical and current data on server decommissioning and provisioning metrics, and translate technical findings into structured operational reports.
• Examine system logs, technical records, and manufacturer documentation, including documentation concerning modem backup solutions and Microsoft platforms, to evaluate software and hardware feasibility.
• Research and prepare comprehensive technical documentation and formal reports for the SAS team’s operational procedures and infrastructure updates.
• Maintain accurate records of infrastructure statistics, including VMware vCenter tagging configurations, system inventory health, and monitoring metrics.
• Conduct quantitative analysis of server performance and system capacity and prepare data-driven reports to support strategic infrastructure decisions.

Benefits

• Health insurance for the employee, spouse or domestic partner, and unemancipated children under age 26.
• Union benefits, including dental and vision coverage.
• Paid annual leave and sick leave.
• Paid holidays.
• Pension.
• Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level