P/T RESEARCH ASSISTANT

City of New York • New York, NY

1d • $29 - $44

About The Position

The New York City Police Department’s Information Technology Services Division (ITSD) seeks a part-time Research Assistant to support the division’s technology projects and initiatives. ITSD maintains and enhances the department’s IT infrastructure, including networks, servers, and workstations, and advances technology to improve operational efficiency.

The Research Assistant will research and analyze infrastructure data, examine technical records and documentation, prepare operational and technical reports, maintain infrastructure statistics, and conduct quantitative analyses of server performance and system capacity. The position supports the SAS team’s procedures and infrastructure updates and helps inform strategic infrastructure decisions.

Requirements

• Meet one of the stated education and experience pathways: a bachelor’s degree and six months of satisfactory full-time research experience involving gathering, organizing, and analyzing data and report writing; an associate degree or 60 semester credits and two years and six months of such experience; a high school diploma or equivalent and four years and six months of such experience; or equivalent education and experience.
• Candidates using the education-and-experience equivalency pathway must have a high school diploma or equivalent and at least six months of required experience, or nine specialized credits.
• Undergraduate college credit may substitute for experience at 30 semester credits per year of full-time experience.
• Nine college or graduate-level credits in statistics, quantitative methods, mathematics, or research may substitute for six months of required experience.

Responsibilities

• Research, collect, and analyze historical and current data concerning server decommissioning and provisioning metrics, and translate technical findings into structured operational reports.
• Examine system logs, technical records, and manufacturer documentation, including documentation about modem backup solutions and Microsoft platforms, to evaluate software and hardware feasibility.
• Research and write comprehensive technical documentation and formal reports for the SAS team’s operational procedures and infrastructure updates.
• Maintain accurate infrastructure records, including VMware vCenter tagging configurations, system inventory health, and monitoring metrics.
• Perform quantitative analysis of server performance and system capacity and prepare data-driven reports to support strategic infrastructure decisions.

Benefits

• Health insurance for the employee, spouse or domestic partner, and unemancipated children under age 26.
• Union benefits including dental and vision coverage.
• Paid annual leave and sick leave.
• Paid holidays.
• Pension.
• Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level