P/T Research Assistant

City of New York•New York City, NY

About The Position

The New York City Police Department’s Information Technology Services Division (ITSD) is seeking a part-time Research Assistant to support the SAS team’s operational procedures and infrastructure updates. ITSD oversees technological initiatives and maintains and enhances the department’s IT infrastructure, including networks, servers, and workstations. The Research Assistant will research and analyze server decommissioning and provisioning data, examine technical records and documentation, prepare technical reports, maintain infrastructure statistics, and conduct quantitative analyses to support infrastructure decisions. Work hours and shifts vary.

Requirements

  • A baccalaureate degree from an accredited college and six months of satisfactory full-time research experience involving gathering, organizing, and analyzing data and report writing; or an associate degree or 60 semester credits from an accredited college and two years and six months of such experience; or a high school diploma or equivalent and four years and six months of such experience; or equivalent education and experience.
  • All candidates must have a four-year high school diploma or its educational equivalent and at least six months of required experience or nine specialized credits.
  • Undergraduate college credit may substitute for experience at a rate of 30 semester credits for one year of full-time experience.
  • Nine credits at the college or graduate-school level in statistics, quantitative methods, mathematics, or research may substitute for six months of required experience.

Responsibilities

  • Research, collect, and analyze historical and current data regarding server decommissioning and provisioning metrics, and translate technical findings into structured operational reports.
  • Examine system logs, technical records, and manufacturer documentation, including modem backup solutions and Microsoft platforms, to evaluate software and hardware feasibility.
  • Research and author comprehensive technical documentation and formal reports for the SAS team’s operational procedures and infrastructure updates.
  • Maintain accurate records of infrastructure statistics, including VMware vCenter tagging configurations, system inventory health, and monitoring metrics.
  • Perform quantitative analysis of server performance and system capacity to prepare data-driven reports supporting strategic infrastructure decisions.

Benefits

  • Health insurance for the employee, spouse or domestic partner, and unemancipated children under age 26.
  • Union benefits, including dental and vision coverage.
  • Paid annual leave and sick leave.
  • Paid holidays.
  • Pension.
  • Optional savings and pre-tax programs, including Deferred Compensation, IRA, and a flexible spending account.
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