Quality Director Jobs

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Director, Quality Engineering Production Support

MicroVention
•$179,788 - $224,735•Onsite

About The Position

The Director, Quality Engineering Production Support develops and implements strategies to enhance product quality and compliance and manages quality operations supporting the manufacture of medical devices. The role assists executives and senior directors with organizational goals and strategic plans, and collaborates with Manufacturing, R&D, Regulatory, and other Quality functions on manufacturing process changes and transfers, product design improvements and transfers, new product implementation, and quality management system compliance. As owner of the product non-conformance procedure, this role is responsible for timely execution and closure, implementing actions and corrections, material disposition, monitoring process performance, and reporting KPIs to the Quality Leadership team. The position leads managers, engineers, and technicians; develops quality engineering guidelines and processes; oversees non-conformance investigations, corrective actions, customer complaint-related work, quality management system improvements, remediation projects, and cost reduction opportunities. It supports product holds, engineering orders, quality plans, quality improvement projects, inspections, ERP workflow improvements, and resource and budget management. The role is expected to work onsite five days a week and travel approximately 5 to 15%.

Requirements

  • Bachelor’s degree in a related field of study.
  • At least 12 years of related professional experience in quality, R&D, and/or manufacturing.
  • At least 5 years of management or leadership experience.
  • Extensive medical device industry experience and business knowledge, with comprehensive understanding of the organization and functional area.
  • Excellent command of FDA and ISO medical device quality system requirements.
  • Excellent knowledge of medical product manufacturing, process validation, test method validation, and risk management.
  • Excellent ability to provide technical leadership in evaluating product quality issues.
  • Excellent verbal and written communication and interpersonal skills.
  • Excellent negotiating and influencing skills.
  • Proficiency with MS Office Suite, SAP, and statistical software; Minitab is preferred.
  • Ability to work onsite five days a week.

Nice To Haves

  • Master’s degree in a related field of study.
  • Ability to understand the technology related to MicroVention’s products.
  • Experience with software used to manage quality information.
  • Experience with the auditing process.

Responsibilities

  • Develop and implement strategies to enhance product quality and compliance in collaboration with senior quality management.
  • Develop guidelines and complex processes and procedures for quality engineering groups.
  • Manage managers, engineers, and technicians supporting medical device manufacturing.
  • Manage quality managers and engineers working with Manufacturing Engineering and R&D to review process changes and resolve quality issues.
  • Oversee quality engineers investigating corrective actions associated with nonconforming product and customer complaints.
  • Manage quality engineers leading quality management system improvements, remediation projects, and cost reduction opportunities.
  • Execute product holds in the system to prevent inadvertent release of nonconforming goods.
  • Coordinate and execute Engineering Order, Quality Plan, and Quality Improvement Project activities to support business needs, corporate strategies, and Global Quality objectives.
  • Communicate and collaborate with other departments to achieve Quality Engineering and company goals.
  • Resolve critical issues and contribute to organizational development.
  • Define team functional goals and objectives and monitor performance throughout the year.
  • Make strategic decisions based on company goals and objectives.
  • Support internal and external inspections as a subject matter expert in the front room.
  • Control functional budgets and expenses and allocate resources.
  • Escalate quality and compliance issues to senior quality management and propose and work on effective solutions.
  • Contribute to ERP workflow design and improvements for product holds, traceability, and materials management.
  • Comply with applicable laws and regulations and Quality Management System requirements, and demonstrate ethics and integrity.
  • Perform additional duties as assigned.
  • Own the product non-conformance procedure, ensuring timely execution and closure, actions and corrections, material disposition, process performance monitoring, and KPI reporting to Quality Leadership.
  • Collaborate with Manufacturing, R&D, Regulatory, and other Quality areas on process changes and transfers, product design improvements and transfers, new product implementation, and quality management system compliance.

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