Regional Director - Quality

US Anesthesia Partners, Inc.•Houston, TX

About The Position

The Regional Director – Quality leads the assigned platforms’ clinical quality program in partnership with physician leadership. The role supports clinical quality improvement, patient safety, clinician education, and quality governance while collaborating with facility partners, USAP’s data analytics team, and corporate leadership to advance quality initiatives and physician-led clinical excellence.

Requirements

  • Bachelor’s degree in healthcare or a related field.
  • At least 5 years of progressively responsible healthcare quality experience, preferably in a physician practice, ambulatory, or perioperative setting.
  • Knowledge of quality improvement principles and patient safety.
  • Knowledge of healthcare regulatory and accreditation requirements relevant to physician practice.
  • Knowledge of clinical quality review methodologies and quality governance processes.
  • Ability to interpret quality data and trends.
  • Strong written, verbal, and presentation skills.
  • Ability to lead and facilitate committee discussions and communicate complex information to diverse audiences.
  • Ability to build collaborative relationships with clinicians, facility leaders, and multidisciplinary teams.
  • Experience leading quality improvement initiatives across multiple sites.
  • Demonstrated ability to influence through collaboration and trust building.
  • Demonstrated commitment to professionalism, integrity, confidentiality, and continuous improvement.
  • Experience leading, mentoring, and developing a high-performing team.
  • Ability to complete the physical requirements of the job, with or without reasonable accommodation.

Nice To Haves

  • Master’s degree.
  • Knowledge of Power BI.

Responsibilities

  • Lead the platform’s clinical quality program in collaboration with physician leadership.
  • Support implementation of local and enterprise quality initiatives and coordinate platform participation in enterprise initiatives, as applicable.
  • Identify opportunities to improve clinical quality and patient safety.
  • Manage the case review process in collaboration with the local Clinical Quality Committee (CQC).
  • Review unexpected clinical outcomes, referrals, trends, and other quality concerns; assess clinical events and recommend system or practice improvements.
  • Escalate issues through established governance pathways, as appropriate.
  • Facilitate the development and implementation of quality improvement initiatives and evaluate their effectiveness.
  • Share best practices across platforms.
  • Develop and coordinate clinician education arising from quality initiatives, patient safety activities, case reviews, and topics identified by the platform CQC.
  • Orient new clinicians to the platform’s quality program.
  • Support the development, implementation, and ongoing review of clinical protocols and practice guidelines in collaboration with physician leadership.
  • Review patient satisfaction feedback and trends to identify opportunities to improve clinical quality and patient safety.
  • Partner with the data analytics team to define quality reporting needs, including relevant dashboards, and identify data-informed improvement opportunities with the platform CQC.
  • Support the platform CQC.
  • Partner with facility quality and physician leaders to advance quality initiatives, including representing the platform on facility quality committees, as appropriate.
  • Coordinate quality reporting required by facility and payor contracts and applicable regulatory agencies.
  • Perform other duties as assigned.
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