Director of Quality Management Systems & Compliance
About The Position
The Director of Quality Management Systems and Compliance establishes companywide quality and compliance strategy and leads its execution across manufacturing locations. Reporting to the Chief Operating Officer, the role prioritizes customer and applicable regulatory requirements, including CMMC, ITAR, RoHS, and PFAS; ISO 9001 Quality Management System effectiveness; and EcoVadis sustainability requirements. The Director develops the quality organization and supports customer needs through cross-site leadership, team development, and hands-on resolution of critical issues. The role leads quality-system governance, compliance, and EcoVadis coordination. Site and functional leaders retain ownership of implementation and supporting evidence. The position involves office and manufacturing-floor work, onsite leadership presence, and travel among company locations and to customers or suppliers as needed. Required PPE and site safety requirements apply on the manufacturing floor.
Requirements
- Bachelor’s degree in engineering, quality, manufacturing, or a related field, or equivalent relevant experience.
- Ten or more years of progressive manufacturing quality experience, including at least five years leading quality systems, teams, or cross-site programs.
- Demonstrated success establishing quality strategy, developing leaders, and implementing improvements in a regulated manufacturing supply chain.
- Strong ISO 9001 quality-system experience and ability to interpret customer-specific requirements.
- Hands-on experience leading audits, resolving findings, managing customer escalations, and verifying corrective-action effectiveness.
- Experience with supplier quality, material declarations, traceability, and qualification documentation such as FAI, PPAP, PSW, or customer-specific equivalents.
- Ability to assess the applicability of requirements, communicate limitations, and obtain qualified technical or legal advice as appropriate.
- Strong analytical, communication, and project-management skills, with the ability to influence across functions and hold owners accountable.
- Experience defining metrics, budgets, and resource priorities; familiarity with ERP systems, customer portals, and controlled documentation.
Nice To Haves
- Experience in medical and/or aerospace and defense.
- Experience with EcoVadis and material reporting platforms such as BOMcheck or IMDS.
- Relevant aerospace/defense or medical supply-chain experience.
- Lead auditor training or relevant ASQ certification.
- Epicor Kinetic experience.
Responsibilities
- Develop ISO quality and CMMC compliance strategy, annual objectives, and resource plans with the COO; integrate requirements into new programs and facility transfers.
- Own the EcoVadis assessment and improvement program, coordinate policies and evidence with functional owners, and track actions through completion.
- Lead REACH, RoHS, PFAS, and PPWR responses, packaging technical files, and declarations; manage BOMcheck, Assent, and IMDS submissions where applicable.
- Oversee FAI, PPAP, PSW, and SRPQP packages, material certifications, customer change requests, and deviations; govern traceability, holds, calibration, and competence records.
- Own quality-system governance across locations, including policies, document control, audit programs, certification readiness, and management review.
- Establish ownership of applicable customer, contractual, and regulatory obligations; maintain visibility of requirements, evidence, deadlines, and unresolved risks.
- Lead customer-quality relationships, audit responses, portal governance, flowdown review, and required change approvals with Sales, Engineering, and Operations.
- Direct supplier-quality qualification, risk assessment, performance improvement, and corrective actions; partner with Purchasing on technically approved alternative sources.
- Lead corrective-action effectiveness reviews, escalate significant risks, and initiate containment or hold actions through established procedures.
- Develop and provide guidance to site-level quality staff, and recommend staffing and training needs.
- Set quality and compliance metrics, report performance and risks to executive leadership, and prioritize improvements using customer impact and cost of poor quality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
