Director of Quality Management

Select Specialty Hospital – Morgantown•Morgantown, WV

About The Position

Select Specialty Hospital is a critical illness recovery hospital providing inpatient post-ICU services to chronically critically ill patients who need extended healing and recovery. The Director of Quality Management leads quality-related activities and supports the hospital’s commitment to compassionate, high-quality patient care and an excellent employee experience. The role works with the CEO, CNO, and Human Resources leader to address problems and improve the patient and employee experience. The Director coordinates survey activities to maintain accreditation, certification, and licensure; organizes monthly interdisciplinary QAPI meetings; reviews quarterly quality improvement reports; and supports the Medical Director and Quality Program Director with medical staff quality improvement activities. The role leads root cause analyses, completes monthly quality data entry and reporting, promotes workplace training and education, and works with hospital leadership to meet reporting requirements.

Requirements

  • Registered Nurse with a valid state license; legacy employees may have other clinical licensure.
  • Experience in at least one core area of responsibility: Quality, Survey Readiness, Risk Management, Infection Control, Employee Health, or Education.
  • Demonstrated familiarity with accrediting standards, including TJC and CARF, preferred.
  • Bachelor’s or master’s degree in nursing preferred.
  • Certified Professional in Healthcare Quality (CPHQ) preferred.
  • Passion for providing a superior patient and employee experience.
  • Inventive problem-solving skills and ability to thrive in a dynamic environment.

Nice To Haves

  • Familiarity with accrediting standards, including TJC and CARF.
  • Bachelor’s or master’s degree in nursing.
  • Certified Professional in Healthcare Quality (CPHQ).

Responsibilities

  • Coordinate survey activities to help ensure the facility maintains accreditation, certification, and licensure.
  • Organize monthly interdisciplinary QAPI Team meetings according to the QAPI Calendar.
  • Receive and review quarterly quality improvement reports.
  • Assist the Medical Director and Quality Program Director with developing and implementing medical staff quality improvement activities.
  • Lead the hospital team in root cause analyses (RCA) at least annually and for every level 3–4 incident, unless otherwise indicated.
  • Complete monthly quality-related data entry, analysis, and reporting.
  • Focus on employee training and education in the workplace.
  • Work with the leadership team to ensure reporting requirements are met.
  • Collaborate with the CEO, CNO, and Human Resources leader to address problems and enhance the employee and patient experience.
  • Champion the Select Medical Way by putting patients first, improving community quality of life, developing and exploring new ideas, providing high-quality care, and doing what is right.

Benefits

  • Bonus incentives.
  • Extensive onboarding and training program.
  • Customizable health insurance packages.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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