Director, Quality Management - NGS

Mitsubishi Heavy Industries, Ltd.•Lake Mary, FL

About The Position

The Director, Quality Management leads the enterprise-wide construction quality strategy across power generation projects, including Simple Cycle, Combined Cycle, and Combined Heat & Power facilities. The role establishes standardized quality frameworks, governance models, and continuous improvement programs to promote consistent execution and mitigate risk across regions, projects, and contractor networks. It partners with Engineering, Product Line Management, Supply Chain, and Project Delivery leadership to drive design-for-quality, improve performance, and embed lessons learned across the organization.

Requirements

  • Five to ten years of quality assurance or quality control experience in power generation, industrial construction, oil and gas, or EPC environments.
  • Demonstrated experience leading construction or commissioning quality programs.
  • Strong knowledge of quality governance, inspection planning, non-conformance management, root cause analysis, and corrective action processes.
  • Experience implementing continuous improvement programs and preventing recurrence of systemic quality issues.
  • Working knowledge of applicable industry codes and standards, including ASME, NEC, API, AWS, and NERC.
  • Proven ability to lead cross-functional initiatives involving Engineering, Supply Chain, Project Management, suppliers, contractors, and field teams.
  • Experience developing quality KPIs, executive dashboards, audit programs, and risk reporting.
  • Strong leadership experience mentoring, developing, and directing quality professionals.
  • Ability to communicate technical and quality information effectively to senior leadership, customers, contractors, and project teams.
  • Strong analytical and problem-solving skills, including the ability to interpret data, identify trends, and develop corrective actions.
  • Proficiency with databases, project management tools, spreadsheets, word processing software, technical diagrams, flowcharts, and reporting systems.
  • Ability to travel domestically and internationally up to 30%.
  • Ability to stand, walk, and work in moderate-to-loud industrial environments.
  • Ability to frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

  • Bachelor’s degree in Mechanical, Electrical, Industrial, or Civil Engineering from an accredited college or university preferred.
  • OSHA 10-hour training or related safety experience recommended but not required.

Responsibilities

  • Develop and execute an enterprise construction quality strategy aligned with corporate objectives and risk priorities.
  • Establish standardized quality frameworks, governance models, and execution expectations across projects.
  • Oversee project quality performance and ensure consistent application of standards and procedures.
  • Define and enforce Inspection Test Plans, non-conformance processes, and turnover requirements.
  • Drive adoption of digital tools, analytics, and reporting systems to improve quality visibility and performance.
  • Lead executive-level quality reviews that highlight trends, risks, and corrective actions.
  • Develop and lead continuous improvement programs using data, lessons learned, and root cause analysis outcomes.
  • Drive zero-defect and zero-escape initiatives to eliminate recurring quality issues.
  • Lead root cause analyses for major quality events and ensure effective corrective actions are implemented.
  • Collaborate with Engineering to integrate constructability and design improvements based on field experience.
  • Influence cross-functional teams, suppliers, and EPC contractors through governance, audits, and performance management.
  • Lead and develop quality teams, establish training programs, and build organizational capability.
  • Ensure compliance with applicable codes, standards, and regulatory requirements, including ASME, NEC, API, AWS, and NERC.
  • Define KPIs, develop dashboards, and report performance insights to senior leadership.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) matching.
  • Development programs and advancement opportunities.
  • Tuition reimbursement and on-the-job training.
  • Paid vacation, sick time, and holidays.
  • Employee Appreciation Programs and events.
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