Quality Coordinator Jobs

About The Position

Requirements

• Bachelor of Science in Nursing (BSN).
• Current, unrestricted Registered Nurse (RN) license in the state of practice.
• Three (3) years of RN experience.

Nice To Haves

• Master’s degree.
• Three (3) years of Transplant or Med/Surg RN Experience.
• Six (6) years of extensive work with healthcare technology and databases.
• Experience in QAPI, performance improvement, regulatory readiness, and patient safety within solid organ transplant, advanced heart failure, VAD, or another highly regulated clinical program.
• Experience in data analysis, audit methodology, root cause analysis, corrective action planning, and change management.

Responsibilities

• Ensures compliance with all applicable state and federal regulatory, accreditation, and certification requirements, including Organ Procurement and Transplantation Network (OPTN) policies and membership requirements, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for transplant programs, and The Joint Commission Ventricular Assist Device (VAD) certification requirements.
• Supports development, implementation, evaluation, and sustainment of the Quality Management Plan and Quality Assessment and Performance Improvement (QAPI) Program for the Solid Organ Transplant and VAD Programs.
• Manages the document control process for policies, standard operating procedures, clinical protocols, QAPI plans, and regulatory evidence, ensuring timely review, approval, revision, implementation, and staff communication.
• Develops and completes scheduled and focused audits, tracers, gap analyses, and compliance monitoring; analyzes findings, identifies trends and improvement opportunities, and reports results to the Director of Quality and Regulatory and program leadership.
• Collaborates with inpatient and outpatient Solid Organ Transplant and VAD clinical teams to translate audit findings, quality data, and identified risks into effective performance improvement interventions and sustained practice change.
• Monitors and reviews patient safety reports, complaints, adverse events, near misses, and regulatory reportable events; supports case review, root cause analysis, failure mode and effects analysis, corrective action plans, and effectiveness monitoring.
• Supports preparation for QAPI and Morbidity and Mortality (M&M) meetings, including agenda development, case identification, case summaries, data validation, quality dashboards, minutes, action-item tracking, and follow-up.
• Develops and maintains systems to document staff qualifications, orientation, training, competencies, annual education, and continuing professional development required for regulatory and certification readiness.
• Supports continuous readiness for OPTN and CMS transplant surveys and The Joint Commission VAD certification reviews, including mock surveys, tracers, evidence-file preparation, gap remediation, and response to findings.
• Oversees Solid Organ Transplant and VAD quality databases and registries and performs data entry, validation, reconciliation, retrieval, analysis, and reporting to ensure data integrity and timely submission.
• Prepares and presents quality dashboards, outcome reports, audit findings, regulatory metrics, trends, benchmarks, and performance improvement updates for the Director of Quality and Regulatory, program leadership, QAPI, M&M, and governance committees.
• Supports required reporting and documentation for OPTN, CMS, and applicable VAD registries, including STS Intermacs, within required timeframes.
• Assists with Requests for Information (RFIs), payer quality reviews, designation applications, and other external requests requiring validated transplant and VAD quality or outcomes data.
• Supports safe onboarding of new therapies, technologies, and clinical processes by completing readiness assessments, risk reviews, education plans, post-implementation audits, and outcome monitoring.
• Maintains accurate meeting minutes, decision logs, corrective action plans, and follow-up documentation; tracks assigned actions through completion and verifies that improvements are sustained.

Benefits

• Comprehensive Total Rewards package that supports your health, financial security, and career growth