Quality Assurance Specialist Jobs

About The Position

Requirements

• High School Diploma or GED.
• One year of work experience in the clerical field or a related field, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Successful results of pre-employment and continued-employment assessments, including fingerprinting, drug testing, medical examinations, and background checks.

Responsibilities

• Verify client eligibility based on source funding guidelines.
• Review Energy Assistance applications for completeness and accuracy.
• Account for, compile, and organize completed and pending LIHEAP applications.
• Work with clients to verify that household application information is complete and adheres to program guidelines.
• Maintain confidentiality of information regarding families served by the program.
• Attend required team meetings, staff meetings, and trainings.
• Perform additional duties as directed by the Quality Assurance Manager and other related duties as required.