Quality Analyst Jobs

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Quality Support Analyst

Booz Allen Hamilton•Honolulu, HI
•$61,900 - $141,000•Remote
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About The Position

As a Quality Support Analyst, you'll be part of a dynamic Program Management Office (PMO) supporting a geographically dispersed team. You'll provide quality support and reporting, including collecting and compiling inputs for and preparing monthly status reports and formatting and performing quality checks. You will also collect and consolidate inputs for regular program management reviews and other executive-level briefings. You'll also assist with submitting deliverables, gathering performance feedback, and supporting the collection and analysis of performance metrics. You will contribute to a program management plan, standard operating procedures (SOPs), and guides, as well as documenting lessons learned. On our team, you’ll work with program leadership, project leads, and multiple stakeholders to implement quality management processes and tools and identify and recommend ways to improve efficiency and streamline operations. At Booz Allen, we recognize that we must continuously grow as a team to bring the best support to our customers, so here you’ll have all the resources to succeed. This is a chance to influence a meaningful mission while growing your career. Work with us and help our defense customer achieve their goals as we help improve warfighter readiness.

Requirements

  • Experience gathering and compiling qualitative and quantitative inputs and organizing them in prescribed Microsoft Word and PowerPoint templates
  • Experience with detailed formatting and reviewing products to identify and correct grammar, spelling, and punctuation
  • Experience developing and using trackers to monitor status of products and tasks
  • Experience capturing, tracking, analyzing, and documenting quality performance data
  • Experience documenting quality processes and procedures and identifying areas for improvement
  • Experience collaborating with teams
  • Ability to perform tasks that require strict attention to detail and effective time management
  • Ability to perform quality control and quality assurance reviews of documents against requirements
  • Secret clearance
  • Associate's degree

Nice To Haves

  • Experience with the Department of Defense (DoD), Intelligence Community (IC) organizations, customers, or FEDSIM programs
  • Ability to identify process improvements and recommend solutions
  • Ability to communicate effectively in verbal and written form with multiple stakeholders
  • Ability to establish and maintain effective working relationships
  • Possession of excellent organizational and task management skills
  • Bachelor's degree

Responsibilities

  • Provide quality support and reporting, including collecting and compiling inputs for and preparing monthly status reports and formatting and performing quality checks.
  • Collect and consolidate inputs for regular program management reviews and other executive-level briefings.
  • Assist with submitting deliverables, gathering performance feedback, and supporting the collection and analysis of performance metrics.
  • Contribute to a program management plan, standard operating procedures (SOPs), and guides, as well as documenting lessons learned.
  • Implement quality management processes and tools.
  • Identify and recommend ways to improve efficiency and streamline operations.

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care
  • recognition awards program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

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