Quality Assurance Analyst

NATO•United States of America, Norfolk, MA

About The Position

The Quality Assurance Analyst is a staff officer in the Requirements Traceability and Quality Assurance Branch, within the Capability Development Directorate’s Requirements Division. The role provides requirements quality assurance analysis and support to Requirements Management Teams and Capability Programme Directors, and may include leading a Requirements Management Team. The incumbent helps maintain the quality, validity, applicability, and traceability of capability requirements throughout their lifecycle. This includes supporting bi-directional traceability from operational and capability requirements through technical requirements and specifications, and ensuring requirements remain aligned with operational user needs across DOTMLPFI. The role also provides technical guidance, supports approval processes, and contributes to capability development and delivery across NATO.

Requirements

University degree in management information systems, accounting, economics, finance, business administration, public administration, operations research, project management, or a related discipline, plus two years of functionally related experience; alternatively, higher secondary education and completed advanced vocational training in the discipline leading to a professional qualification or accreditation, plus four years of related post-qualification experience.
At least two years of experience within the last five years in quality assurance of government or military capability-development processes, including requirements engineering or through-life management processes.
At least two years of experience within the last five years conducting quality assurance of programme-management and requirements-engineering processes and providing evidence-based traceability analysis to assure project scope.
Experience in the relevant subject-matter area of expertise.
Experience handling complex problems.
Excellent analytical, problem-solving, verbal, and written communication skills.
Knowledge of best-practice government or military capability-development procedures and organization.
Knowledge of best-practice government or military capability development, implementation, and in-service support processes.
Knowledge of best-practice government or military funding and acquisition processes.
English language proficiency at SLP 3333 in listening, speaking, reading, and writing.
Personal integrity and a sense of responsibility.
Professionalism and the ability to structure, organize, and prioritize work.
Ability to take initiative and work independently.
Ability to work under time pressure and manage multiple tasks simultaneously.
Ability to communicate and coordinate effectively in a diverse international environment, horizontally and vertically.
Ability to mediate among stakeholders and resolve conflicting viewpoints to achieve solutions.
Strong negotiation skills and ability to construct common learning processes within a group.
Ability to build professional relationships, negotiate, and resolve conflicts across the Command and externally.

Nice To Haves

Experience in requirements engineering, including requirements management and elicitation.
Knowledge of requirements-management tools.
Experience briefing senior leaders or decision-makers at the FOGO/governance level in a national or multinational environment.
Knowledge of capability development and management processes in infrastructure.
Operational knowledge of military engineering and infrastructure development.
Working knowledge of quality assurance management processes.
Working knowledge of configuration-management methods and practices.
Programme and project management experience in a complex and dynamic programme environment.
Training in requirements capture or collection, definition, decomposition, and requirements-management processes.
Training in through-life-cycle capability traceability management processes.
Training in project-management processes according to PRINCE2, MSP, MoR, or equivalent.

Responsibilities

Represent ACT at requirements-management meetings, discussions, committees, and working groups within Europe.
Monitor requirements throughout all lifecycle stages to maintain their integrity and quality and ensure they remain valid, applicable, and aligned with operational user needs.
Analyze and verify requirements for adherence to quality standards and processes.
Analyze and verify requirements quality standards and processes by capturing and analyzing lessons learned from requirements-management processes.
As a member of a Requirements Management Team, validate the quality of capability requirements and their continuing alignment with user needs across DOTMLPFI for assigned Operational Requirements, Capability Targets, and other high-level requirements.
Provide technical guidance to Requirements Management Teams and Capability Programme Directors on maintaining requirements quality.
Support the identification of options for resolving requirements-management issues.
Maintain configuration control of requirements traceability matrices throughout the capability lifecycle.
Provide guidance, mentoring, and training to Requirements Division staff on requirements quality assurance standards, processes, and integration into requirements definition.
Support requirements quality assurance aspects of Board and Committee approval processes.
Coordinate technical guidance for quality assurance in the elicitation, capture, and development of capability requirements across DOTMLPFI for assigned Operational Requirements, Capability Targets, and other high-level requirements, working with HQ SACT branches, ACO subject-matter experts, industry, and Host Nations as required.
Support management of requirements traceability, validity, and applicability throughout the lifecycle.
Mentor Requirements Division members on requirements-management processes, practices, and best practices.
Set daily work priorities and synchronize work with other work strands and cross-functional planning.