Customer Program Manager
Nokia • Dallas, TX4d
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Customer Program Manager
Nokia•Dallas, TX
About The Position
Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programs from initiation to completion. Covers determination of project / program goals and support of business objectives and strategies. Ensures projects / programs achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes. Customer Project Management (CPM) ensures customer projects / programs are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
Requirements
- Project management experience
- Experience in managing cross-functional / geographical projects and programs
- Experience in determining project / program goals
- Experience in supporting business objectives and strategies
- Experience in ensuring projects / programs achieve targets, keep schedule, and maintain estimated cost, time, and quality within planned scope
- Experience in managing risks that affect project outcomes
- Experience in delivering customer projects / programs within agreed scope, budget, schedule, and quality
- Experience in managing customer and stakeholder relationships and expectations
- Experience in managing project team members / resources
- Experience in project risk management
- Experience in driving improvement actions to secure project gross margin and upselling and cross-selling
Responsibilities
- Execution of cross-functional / geographical projects and programs from initiation to completion.
- Determination of project / program goals and support of business objectives and strategies.
- Ensuring projects / programs achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope.
- Management of risks that affect the delivery of project outcomes.
- Delivery of customer projects / programs within agreed scope, budget, schedule, and quality.
- Management of customer (and all stakeholder) relationships and expectations during contract fulfilment.
- Management of project team members / resources.
- Project risk management.
- Driving of improvement actions to secure project gross margin and upselling and cross-selling.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
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