Program Manager

Vintun•Elizabeth City, NC

5d•Onsite

About The Position

Vintun LLC is seeking a Program Manager to lead a Professional Services task order supporting the United States Coast Guard (USCG) Aviation Logistics Center (ALC), Business Operations Division, in Elizabeth City, North Carolina. The Program Manager will oversee Logistics Support, Development (SharePoint and Power BI, graphic design, and photography), Production Planning, and Business Process Management teams. The role includes managing contractor personnel, communicating with the Government, and ensuring compliance with ALC policies and applicable requirements. The position is contingent upon contract award and is performed primarily on-site at the USCG ALC. The Program Manager must be able to report on-site within one hour of Government notification. Off-site or telework arrangements require Government approval on a case-by-case basis. The Program Manager will manage personnel and task order operations, oversee deliverables and quality, coordinate transition activities, and maintain communication with the Contracting Officer, Contracting Officer’s Representative, and ALC stakeholders. The role also includes managing onboarding and access processes, safety and compliance, travel and telework requests, invoicing and timekeeping reconciliation, and continuity between the Government and Vintun’s business office. The role requires a bachelor’s degree in a technical or business-related field, although work experience may be substituted as permitted under the task order. Candidates must have at least five years of experience managing professional services contracts or teams supporting Federal organizations, be U.S. citizens, and be able to obtain and maintain a favorably adjudicated Tier 1 or higher background investigation and a Common Access Card. Work may involve extended sitting or standing, computer use, bending, reaching, kneeling, walking moderate to long distances, and lifting up to 25 pounds. The industrial work environment may include exposure to hazardous materials. Candidates must pass criminal and financial background checks and a drug test. The posted salary range is USD $100,000–$150,000 per year.

Requirements

Bachelor’s degree in a technical or business-related field; work experience may substitute as permitted under the task order (OASIS+ substitutions).
At least 5 years of experience managing professional services contracts or teams supporting Federal organizations.
Experience supervising multidisciplinary teams, such as analysts, logisticians, developers, and graphic and media specialists.
Experience with Federal contract compliance, including task order deliverables, QASP and QCP requirements, CPARS, and COR/KO communications.
Experience developing project plans, phase-in and phase-out plans, and monthly and weekly status reports.
Experience managing personnel onboarding, background investigations, facility access, and Government-required training.
Ability to manage multiple priorities and respond quickly to Government requests in a fast-paced environment.
Excellent written and verbal communication skills, including fluent English (read, write, speak, and understand).
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat.
Ability to obtain and maintain a favorably adjudicated Tier 1 or higher background investigation and a Common Access Card (CAC).
Must be a U.S. citizen.
Must pass criminal and financial background checks and a drug test.
Work may require extended sitting or standing, typing and reading from a computer screen, bending, reaching, kneeling, walking moderate to long distances, and lifting up to 25 pounds.
Must comply with ALC safety and environmental requirements in an industrial complex that may involve exposure to hazardous materials.

Nice To Haves

Project Management, Business Administration, Operations Management, or a related discipline.
Familiarity with logistics, production planning, business process management, or ISO and quality management environments.
Experience with USCG, DHS, or DoD organizations.

Responsibilities

Serve as the dedicated Program Manager for the task order and oversee the supported multidisciplinary teams.
Address contractor personnel needs, including obtaining facility access, and ensure employees understand their duties, management chain, and professional-conduct standards.
Ensure contractor employees comply with ALC instructions and policies, DHS, USCG, and DoD requirements, safety and security rules, and Vintun policies.
Respond immediately to personnel issues raised by the COR, Contract Specialist, or Contracting Officer, and notify the COR of actions taken. Report on-site within one hour when requested by the Government.
Prepare and submit a daily staffing report to the COR detailing leave and telework.
Oversee personnel removals and replacements in coordination with the COR, support replacement within the 14-calendar-day window, and maintain records demonstrating personnel meet position qualifications.
Submit the Monthly Progress Report to the COR and KO by the 15th of each month, covering accomplishments, status and delays, upcoming taskings, personnel changes, absence hours, customer feedback, staffing, travel, and concerns or recommendations.
Oversee timely delivery of recurring deliverables, including weekly Logistics Support, Production Planning, and Business Process Management Team Activity Reports, the current employee list, and Trip Reports.
Develop, implement, and maintain the Quality Control Plan; submit it within five business days of award and after changes. Monitor performance against the QASP and Acceptable Quality Levels, including discrepancies, corrective actions, root-cause and trend analyses, and customer feedback.
Prepare and submit the Phase-In Plan within ten business days of award notification; prepare the Phase-Out Plan and required employee lists for an orderly transition.
Manage contractor background investigations, CAC and ALC badge issuance, Non-Disclosure Agreements, Government-required training, and IT access. Ensure confirmation of training on facility instructions is provided within 30 days of hire.
Develop and maintain the Contractor Safety Plan, ensure personnel receive safety and environmental training, and report mishaps to the COR or ALC Safety Office within one hour.
Submit and track travel requests, visitor requests, and telework agreements through the COR and KO; submit travel requests at least 14 calendar days before travel where possible and submit Trip Reports after travel.
Monitor and immediately report potential Organizational Conflicts of Interest to the KO.
Manage invoicing and timekeeping reconciliation and support monthly service and travel invoices.
Attend the Post Award Conference and Government progress meetings, and maintain frequent communication with the KO, COR, and ALC stakeholders.
Maintain continuity between the Government and Vintun’s business office, coordinate cross-functional teams, and adjust the labor mix as Government requirements change.