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Technical Program Manager

TCS•Tampa, FL

About The Position

This role involves understanding business problems by working with business teams to gather requirements, performing cost-benefit analysis for in-house vs. 3rd party solutions, and creating a project implementation roadmap for in-house development. The role requires identifying stakeholders, creating a RACI matrix, understanding current business processes and their pain points, and identifying impacted systems. You will work with Solution Architects to create High-Level Architectures (HLA) and Low-Level Designs (LLD), and with Development Teams to create IT Roadmaps, budget forecasts, and secure funding. Ensuring IT Roadmaps align with Business Roadmaps is crucial. You will also collaborate with Product Managers/Product Owners to create features in Rally and prioritize work based on roadmap milestones, while identifying risks, dependencies, and mitigation plans. Developing a communication plan and defining KPIs are also key responsibilities.

Requirements

  • Program Management

Responsibilities

  • Understand the problem by working with the Business teams to gather Requirements
  • Do cost-benefit analysis for in-house vs. 3rd party solution
  • Come up with project implementation roadmap once the decision was made for in-house development
  • Identify all the Stakeholders to create a RACI matrix (Business/Solution Architects/System Architects/IT Dev Mgrs. & Leads)
  • Understand the current business processes & its pain points/gaps
  • Identify impacted Systems (Fuze-SPM| CND| INAM|NSP| IOP| Itential| SevOne| Brix| Kirke) to work with Solution Architects to come up with HLA & get it reviewed with all the stakeholders
  • Work with System Architects to have LLDs prepared & reviewed before a hand-off to the Development Leads
  • Work with Development Teams to lay out IT Roadmaps, budget forecasts & procuring Funding
  • Ensure IT Roadmap aligns with Business Roadmap
  • Work with Product Managers/Product Owners to create features in Rally & prioritize work based on the milestones identified in the roadmap
  • Identify Risks, Dependencies & Mitigation Plan
  • Work on Communication Plan & Define KPIs

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