Sr. Manager, Technical Program Management
About The Position
Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One. What You’ll Do: As a Senior Manager of Technical Program Management (TPM) within Bank Tech, you will lead high-impact programs that drive strategic business goals and scale modern platforms powering Capital One's core customer experiences. In this role, you will lead the delivery of key components of a multi-year platform modernizing our customer-facing systems for the next decade. The ideal candidate acts as a force multiplier—partnering across product, engineering, and multiple lines of business to accelerate execution, eliminate friction, and build scalable solutions. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.
Requirements
- Bachelor’s Degree in a technical field
- At least 5 years of experience managing technical programs
Nice To Haves
- 5+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- 3+ years experience building highly scalable products & platforms
- 3+ years of experience with Agile delivery
- 3+ years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- MBA or Master’s degree or higher in a related technical field (Computer Science, Software Engineering)
- PMP, Lean, Agile, or Six Sigma certification
- Experience driving cross-platform architecture decisions in cloud-native, microservices-based environment
- Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership
Responsibilities
- Own the operational framework for program execution and roadmap transparency, including dependency mapping, risk escalation pathways, and platform governance routines
- Partner with engineering leaders to influence technical decision-making, ensuring platform scalability, resilience, and long-term maintainability
- Establish program-wide visibility and accountability through metrics, dashboards, and executive communication cadences
- Drive alignment between product strategy and engineering platform capabilities by coordinating across multiple LOB stakeholders
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
