Program Assistant Jobs

About The Position

Requirements

• High School Diploma or equivalent is required with one year of related experience.
• Ability to lift 50 lbs frequently.

Responsibilities

• Maintains donation storage areas by keeping inventory, organizing shelves, and distributing goods to clients.
• Schedules donation pick-up and assists with on-site deliveries.
• Ensures that all working areas are kept clean and organized.
• Delivers quality customer service in person and over the telephone.
• Follows up promptly to all program inquiries.
• Completes all data entry as assigned by supervisor.
• Effectively communicates all pertinent program information to other staff members.
• Assists with guidance and support to all program volunteers as directed by supervisor.
• Prepares and replenishes all reports, rosters, forms, and other program documentation as required.
• Facilitates timely maintenance, inspections and registration renewals for program vehicles when applicable to the program.
• In certain programs, this position is responsible for setting up homes for clients and ensuring they are move-in ready.
• Provides transportation to clients for medical, dental and mental health appointments, recreational outings, emergencies and other activities as needed and coordinated by the staff.
• Coordinate medical and dental appointments and insurance verifications for assigned clients.
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.