Product Analyst Jobs

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About The Position

The Delivery AI Product Analyst will deliver and support BCG’s client-facing end-to-end reorganization solution, OrgBuilder. The role works directly with client case teams, initially in a semi-dedicated capacity and potentially moving to dedicated work as OrgBuilder knowledge grows. When not staffed on client work, the analyst supports strategic business initiatives and advanced capability and functionality development for the internal team. This is a predominantly client-facing position, primarily serving US Public Sector clients within BCG X’s Delivery practice, with commercial and private sector engagements as needed. The analyst owns delivery and adoption, helps clients realize value from OrgBuilder, and acts as the main point of contact throughout delivery programs. The role includes working with clients, case teams, and Org Design experts; managing deployment plans and tool configurations; presenting analysis and results; supporting workshops, training, and post-case needs; and contributing to business development and product-related initiatives. The position requires 50–80% travel and an expectation of being onsite. The role is part of BCG X, BCG’s technology build and design unit, which develops and supports proprietary data and software assets across their full lifecycle, in collaboration with BCG practice areas, clients, and consulting teams.

Requirements

  • Undergraduate degree in business management or a STEM field, or an advanced degree.
  • Proficiency handling complex datasets and building advanced models in Excel or AI tools, including pivot tables, formulas, and dataset management.
  • Intermediate PostgreSQL skills.
  • Basic understanding of object-oriented programming in C#.
  • Intermediate or advanced Excel skills.
  • 1–2 years of experience in a client service environment.
  • Strong written and oral communication skills, with the ability to adapt communication to multiple stakeholders and cultures and support product communications, demonstrations, PowerPoint presentations, and proposal pitches.
  • Strong data analytics capability and problem-solving skills, including the ability to use analytics tools to connect insights with no or minimal senior supervision.
  • Ability to take ownership, drive outcomes accurately, maintain strong attention to detail, and provide outstanding customer service.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative, fast-paced environment.
  • Willingness to travel 50–80%.
  • US citizenship, an active security clearance, or the ability to obtain a security clearance is identified as an ideal candidate consideration for the US Public Sector focus.

Nice To Haves

  • Experience configuring, setting up, or administering software using GitHub, Octopus, and AWS.
  • Org Design-related experience, ideally in consulting.
  • Experience with Power BI or Power Automate.
  • Prior expertise in portfolio and project management for US federal government agencies in a technology consulting context.
  • Active security clearance, such as DoD Secret or Top Secret, or ability to obtain one.

Responsibilities

  • Provide targeted support to case teams and clients.
  • Own client delivery, drive adoption, and help clients realize value from OrgBuilder.
  • Serve as the main point of contact throughout delivery programs and manage complex client situations toward successful resolutions.
  • Own tool and data modules and work with case teams and Org Design experts to deliver OrgBuilder.
  • Present insights, analysis, and results to client teams, and provide client-facing training as needed.
  • Work with BCG case teams, clients, and Org Design experts to understand client processes, business requirements, and delivery program requirements.
  • Contribute to and manage client deployment plans, including tool configuration, expectation management, deployment, data migration, system integration, troubleshooting, and workarounds.
  • Deliver positive stakeholder outcomes through proactive communication, coordination of internal resources, and effective delivery program management.
  • Support client and case-team workshops as needed.
  • Support the broader commercial agenda for OrgBuilder and represent the solution internally and externally, including client demonstrations, presentations, and topic-area meetings.
  • Build client relationships that support future commercial outcomes for BCG products, solutions, and client services.
  • Build relationships with CT leadership to advocate for OrgBuilder and create further staffing opportunities.
  • Provide post-case support and counsel as part of the solution service model.
  • Support business development by understanding client needs and demonstrating solution expertise.
  • Work with Product Leadership, the topic-area team, and BCG stakeholders on proposal support and business development activities, including strategic initiatives, advanced analytics, data and AI capability building, and thought leadership.
  • Deliver ad hoc requests from case or proposal teams using benchmarking, market insights, and internal or external data sources.

Benefits

  • Annual discretionary performance bonus.
  • BCG Profit Sharing and Retirement Fund (PSRF) contribution, including fully vested annual contributions whether or not the employee contributes.
  • Medical, dental, and vision coverage at no premium cost for employees and eligible family members.
  • Low $10 copays for doctor visits, urgent care, and generic prescriptions.
  • Dental coverage, including up to $5,000 in orthodontia benefits.
  • Annual coverage for glasses and contact lenses.
  • Reimbursement for gym memberships and other fitness activities.
  • Option to make personal contributions to a 401(k) plan.
  • Paid parental leave and family benefits, including elective egg freezing, surrogacy, and adoption reimbursement.
  • Paid time off, including 12 holidays, an annual office closure between Christmas and New Year’s, and 15 vacation days per year.
  • Paid sick time as needed.

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