Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.
• Follow applicable pharmacy laws, regulations, company policies, and dispensing procedures.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and provide a positive customer experience.
• Model and share customer-service best practices, including proactive assistance, identifying customer needs, and serving customers until satisfied.
• Develop strong relationships with valuable customers.
• Assist the pharmacist in the practice of pharmacy in accordance with applicable state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately; retrieve, count, and pour pharmaceutical drugs; verify medication accuracy; and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other clerical duties as assigned by the Pharmacy Manager.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
• Maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.