Pharmacy Tech Jobs in Phoenix, IL

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Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Winchester, KY
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The apprenticeship is an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills, prepare participants for PTCB certification, and support a career in health care. Under the pharmacist’s direct supervision, the technician assists with the practice of pharmacy and other Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Walgreens may train applicants who are new to pharmacy work as well as those with prior experience.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision in the practice of pharmacy, following state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company error policies and Quality Improvement Program procedures.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform other assigned clerical duties.
  • Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Use asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
  • May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
  • Help keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend requested training, acquire continuing education credits, and maintain knowledge and skills in health care and pharmacy.
  • Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
  • Model and share customer service practices, including courteous interpersonal habits and proactive assistance, and develop relationships with valuable customers.
  • If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.

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