Pharmacy Flex Tech, Allivet

Tractor Supply Company • Fishers, IN

13d

About The Position

The Pharmacy Flex Tech supports prescription verification and fulfillment to ensure pet prescription orders are accurate, complete, compliant, and prepared for timely dispensing and shipment. The role verifies prescription information, resolves discrepancies, prepares and packages orders, supports inventory and equipment operations, and collaborates with pharmacists, customer service, and veterinary offices to deliver safe, efficient pharmacy service.

The ideal candidate is detail-oriented, adaptable, and effective in a fast-paced pharmacy environment. The position requires following applicable laws, regulations, standard operating procedures, and medication safety standards. The technician flexes between verification and fulfillment responsibilities according to operational needs.

Requirements

• At least 1 year of pharmacy technician experience.
• Registered Pharmacy Technician license as required by the applicable state of operation.
• High school diploma or equivalent; a suitable combination of education and experience will be considered.
• Strong attention to detail and commitment to accuracy.
• Proficiency with pharmacy software, order management systems, and computer applications.
• Knowledge of pharmacy standards, medication safety practices, and applicable regulations.
• Strong verbal and written communication skills and excellent interpersonal skills.
• Basic math skills, including the ability to count, measure, and verify quantities accurately.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to adapt between verification and fulfillment workflows based on business needs.
• Ability to prioritize tasks, manage multiple workflows, and maintain accuracy under time-sensitive conditions.
• Strong problem-solving skills and ability to identify and appropriately escalate discrepancies.

Nice To Haves

• At least 2 years of pharmacy technician experience, particularly in prescription verification, fulfillment, mail-order pharmacy, or high-volume pharmacy operations.
• Experience with prescription verification processes.
• Experience with pharmacy fulfillment, packaging, inventory, or shipping workflows.
• Experience operating pharmacy equipment such as counters, scales, or automated dispensing systems.
• Familiarity with veterinary or pet prescription medications.

Responsibilities

• Verify prescription information, including patient details, medication, dosage, quantity, refills, directions, and veterinarian authorization.
• Answer and manage inbound client and veterinary clinic calls, provide prescription-related support, document interactions, and escalate clinical questions to a pharmacist as needed.
• Review prescription orders for accuracy, completeness, and compliance before processing.
• Identify and resolve prescription discrepancies by coordinating with pharmacists, veterinarians, customer service representatives, and customers.
• Ensure prescriptions meet applicable federal and state requirements prior to dispensing.
• Maintain accurate documentation and records of verified prescriptions and related communications.
• Provide internal partners with timely information regarding prescription status, clarification needs, or order-related issues.
• Escalate clinical, legal, or regulatory concerns to a pharmacist or supervisor as appropriate.
• Prepare and package prescription orders for shipment, ensuring accuracy, completeness, and professional presentation.
• Pull medications and match products to prescription labels and order information.
• Count, seal, label, and organize medications; present labeled medications to the pharmacist for final verification.
• Stage completed orders for shipment in accordance with workflow procedures and quality standards.
• Support timely order processing while maintaining accuracy and patient safety.
• Assist with receiving, stocking, organizing, rotating, and replenishing medications and pharmacy supplies.
• Maintain accurate inventory records and report discrepancies, shortages, expired products, or damaged items.
• Help ensure adequate stock levels and follow proper storage, handling, and security procedures for medications and supplies.
• Operate pharmacy equipment, including counters, scales, automated dispensing systems, and other tools used in pharmacy operations.
• Use pharmacy software, order management systems, and related technology accurately and efficiently.
• Maintain equipment cleanliness and promptly report malfunctions, issues, or maintenance needs.
• Adhere to quality standards and security measures, follow standard operating procedures and applicable laws and regulations, and protect confidential customer, patient, and prescription information.
• Maintain a clean, organized, and safe workstation and participate in quality assurance activities and continuous improvement.
• Collaborate and communicate professionally with pharmacists, pharmacy technicians, customer service representatives, customers, veterinary offices, and other team members.
• Assist in training new pharmacy technicians on verification, fulfillment, safety, and workflow procedures.
• Contribute to a positive, supportive, team-oriented work environment and flex between verification and fulfillment responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are available to full-time and part-time team members, subject to the stated eligibility conditions for part-time new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED