Pharmacy Flex Technician, Allivet

Tractor Supply Company • Miami Lakes, FL

13d

About The Position

The Pharmacy Flex Technician supports prescription verification and fulfillment to ensure pet prescription orders are accurate, complete, compliant, and prepared for timely dispensing and shipment. The role verifies prescription information, resolves discrepancies, prepares and packages orders, supports inventory and equipment operations, and collaborates with pharmacists, customer service, and veterinary offices to deliver safe, efficient pharmacy service.

The ideal candidate is detail-oriented, adaptable, and effective in a fast-paced pharmacy environment. They follow applicable laws, regulations, standard operating procedures, and medication safety standards while flexing between verification and fulfillment duties as operational needs require.

Requirements

• At least 1 year of pharmacy technician experience.
• Registered Pharmacy Technician license as required by the applicable state of operation.
• High school diploma or equivalent; a suitable combination of education and experience will be considered.
• Strong attention to detail and commitment to accuracy.
• Proficiency with pharmacy software, order management systems, and computer applications.
• Knowledge of pharmacy standards, medication safety practices, and applicable regulations.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to collaborate with pharmacists, technicians, customer service, and veterinary offices.
• Basic math skills, including the ability to count, measure, and accurately verify quantities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to adapt between verification and fulfillment workflows based on business needs.
• Ability to prioritize tasks, manage multiple workflows, and maintain accuracy under time-sensitive conditions.
• Strong problem-solving skills and ability to identify and appropriately escalate discrepancies.
• Ability to sit, stand without walking, and lift up to 20 pounds.

Nice To Haves

• At least 2 years of pharmacy technician experience, particularly in prescription verification, fulfillment, mail-order pharmacy, or high-volume pharmacy operations.
• Experience with prescription verification processes.
• Experience with pharmacy fulfillment, packaging, inventory, or shipping workflows.
• Experience operating pharmacy equipment such as counters, scales, or automated dispensing systems.
• Familiarity with veterinary or pet prescription medications.

Responsibilities

• Verify prescription information, including patient details, medication, dosage, quantity, refills, directions, and veterinarian authorization.
• Answer and manage inbound calls from clients and veterinary clinics, document interactions, provide prescription-related support, and escalate clinical questions to a pharmacist as needed.
• Review prescription orders for accuracy, completeness, and compliance before processing.
• Identify and resolve prescription discrepancies by coordinating with pharmacists, veterinarians, customer service representatives, and customers.
• Ensure prescriptions meet applicable federal and state requirements before dispensing.
• Maintain accurate documentation and records of verified prescriptions and related communications.
• Provide internal partners with timely, accurate information about prescription status, clarification needs, and order issues.
• Escalate clinical, legal, or regulatory concerns to a pharmacist or supervisor.
• Prepare and package prescription orders for shipment, ensuring accuracy, completeness, and professional presentation.
• Pull medications and match products to prescription labels and order information; count, seal, label, and organize medications.
• Present labeled medications to the pharmacist for final verification and stage completed orders for shipment according to workflow procedures and quality standards.
• Support timely order processing while maintaining accuracy and patient safety.
• Assist with receiving, stocking, organizing, rotating, and replenishing medications and pharmacy supplies.
• Maintain accurate inventory records and report discrepancies, shortages, expired products, or damaged items.
• Help maintain adequate stock levels and follow proper medication and supply storage, handling, and security procedures.
• Operate pharmacy equipment, including counters, scales, automated dispensing systems, and other pharmacy tools.
• Use pharmacy software, order management systems, and related technology accurately and efficiently.
• Maintain equipment cleanliness and promptly report malfunctions, issues, or maintenance needs.
• Follow quality standards, security measures, standard operating procedures, applicable laws and regulations, and company policies.
• Maintain a clean, organized, and safe workstation; protect confidential customer, patient, and prescription information.
• Participate in quality assurance activities and support continuous improvement in pharmacy operations.
• Collaborate with pharmacists, pharmacy technicians, customer service representatives, and other team members to support workflow and customer service.
• Communicate clearly and professionally with internal teams, customers, and veterinary offices.
• Assist in training new pharmacy technicians on verification, fulfillment, safety, and workflow procedures.
• Contribute to a positive, supportive, team-oriented work environment and flex between verification and fulfillment responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are available to full-time and part-time team members, subject to the stated eligibility conditions for part-time new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED