Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision, the role assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with state and federal regulations and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps deliver a positive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. Courses, learning activities, resources, and on-the-job experience are intended to develop foundational and advanced pharmacy skills and prepare apprentices to pursue PTCB certification and a career as a pharmacy technician.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision in the practice of pharmacy and perform Pharmacy Department duties in accordance with applicable regulations and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians and cashiers in pharmacy systems and cash-register operations.
- Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
- Develop relationships with valuable customers and support positive relationships with the local medical community and healthcare providers.
- Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors and follow company pharmacy-error and Quality Improvement Program policies.
- Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
- Register sales on an assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection procedures and file claims for shipment discrepancies or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain the Pharmacy Department’s supplies, cleanliness, and orderly appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
Benefits
- Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
