Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
• Maintain knowledge and skills in healthcare and pharmacy, including current developments.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately counting, measuring, and weighing medications are preferred.
• Good computer skills are preferred.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer service best practices, including courteous interpersonal habits and proactive assistance.
• Assist the pharmacist in pharmacy practice under supervision and in accordance with state, federal, and company policies.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program policies.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently; perform other assigned clerical duties.
• Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection procedures and file claims for pharmaceutical overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical providers and community organizations through detailing and outreach.
• Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.