Pharmacy Tech Specialist I- Medication History - Oshkosh

Advocate Health • Oshkosh, WI

1d • $24 - $36 • Onsite

About The Position

The Pharmacy Tech Specialist I works in the Enterprise Pharmacy’s Transitions of Care Services Acute Care department at Aurora Medical Center Oshkosh, obtaining medication histories for patients. The role completes specialized pharmacy work using established processes and policies, supports communication and coordination with patients and the care team, and helps ensure safe, effective, and efficient patient care.

The specialist serves as an expert in the equipment and technology used in the area, troubleshoots technical issues, maintains accurate and timely documentation, and contributes to quality improvement and operational changes. The position also participates in applicable specialized work teams, committees, and councils; follows legal, regulatory, and accreditation standards; keeps current with developments in the field; and contributes to education and pharmacy department initiatives.

This is a full-time position scheduled for 40 hours per week. Work takes place at Aurora Medical Center Oshkosh, with AM shifts (6:30 a.m.–3:00 p.m.) and PM shifts (1:00 p.m.–9:30 p.m.), including every other weekend. Flexibility to travel between pharmacy locations is required. The role involves substantial walking and standing, pushing a mobile cart, lifting materials, frequent computer and other fine-motor work, and potential exposure to chemical hazards, hazardous waste, blood and body fluids, and communicable diseases. Appropriate personal protective equipment is used to minimize exposure.

Requirements

• Registration or licensure with the state board of pharmacy according to the requirements of the state of employment.
• Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
• High school diploma or GED equivalent.
• Typically, 3 years of experience in health care, the insurance industry, pharmacy, or a medical background.
• For technicians in North Carolina with validating technician responsibilities, an associate degree in Pharmacy Technology is required.
• Excellent oral, written, interpersonal, and customer service skills.
• Ability to speak clearly and be understood by others to communicate effectively.
• Critical-thinking and problem-solving skills.
• Basic math skills.
• Organizational skills and analytical ability to prepare and correctly reconcile reports.
• Ability to evaluate and measure customer needs and set clear standards to ensure those needs are met.
• Ability to maintain strict confidentiality.
• Self-discipline and attention to detail.
• Working knowledge of PCs, Microsoft Office Suite (Word, Excel, and Outlook), the Internet, and general call center systems.
• Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, reach above the shoulders, and perform tasks requiring functional vision, touch, and hearing.
• Ability to walk and stand considerably, push a mobile cart of approximately 50 pounds, and lift 35 pounds of material.
• Ability to perform frequent fine motor tasks involving the hands and wrists, including writing, typing, computer data entry, and medication preparation, including syringe use.
• Ability to operate all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.

Nice To Haves

• Strong background in medical terminology.
• Associate or bachelor's degree.

Responsibilities

• Complete area-specific work according to standard processes, procedures, and policies.
• Serve as an expert in equipment and technology used in the specialized area.
• Troubleshoot technical issues in the specialized area.
• Ensure documents and records are accurate and completed in a timely manner.
• Support communication and coordination with patients and the care team.
• Identify quality improvement opportunities to support safe, effective, and efficient services and patient care.
• Provide input to and support implementation of operational changes, advancements, and site and system standardization.
• Participate in applicable site or system specialized work teams, committees, and councils.
• Comply with legal, regulatory, and accreditation standards.
• Keep current with changes in the specialized field and collaborate with department leadership to adopt best practices.
• Maintain updated knowledge and skills and contribute to educating others.
• Contribute to pharmacy department initiatives.
• Accept task assignments from other pharmacy teammate roles when workload dictates.
• Obtain medication histories for patients.
• Use appropriate personal protective equipment and take precautions to minimize exposure and avoid inadvertent needle sticks, cuts, or bruises.
• Travel between pharmacy locations as needed.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for select circumstances such as shifts and on-call work, incentive pay for select positions, and the opportunity for annual performance-based increases.
• Career development and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED