Pharmacy Technician Specialist I - Medication History

Advocate Health•Libertyville, IL
•$24 - $36

About The Position

The Pharmacy Technician Specialist I – Medication History completes specialized pharmacy work according to standard processes, procedures, and policies. The role serves as an expert in the equipment and technology used in its specialized area, resolves technical issues, maintains accurate and timely records, and supports communication and coordination with patients and the care team. The technician contributes to quality improvement, operational changes and standardization, specialized work teams, compliance, pharmacy initiatives, and the education of others. The position may also take on tasks from other pharmacy teammate roles when workload requires. This is a full-time position in Enterprise Pharmacy’s Transitions of Care Services Acute Care department, scheduled for 40 hours per week on second shift, 2:30 p.m.–11:00 p.m., with alternating weekends. The role requires travel between pharmacy locations and use of appropriate personal protective equipment. Work may involve exposure to hazardous agents, chemicals, waste, blood and body fluids, and communicable diseases, as well as considerable walking and standing and periods of sitting. Compensation is listed at $24.10–$36.15 per hour, with base compensation determined by qualifications, skills, relevant experience, and/or training. Advocate Health describes a comprehensive Total Rewards package that includes paid time off; medical, dental, vision, life, and short- and long-term disability benefits; flexible spending accounts; adoption assistance and paid parental leave; employer-matched retirement plans and financial wellness programs; and educational assistance. Eligibility may depend on FTE or employment status.

Requirements

  • Registration or licensure with the state board of pharmacy, according to the requirements of the state of employment.
  • Certification through the Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
  • High school diploma or GED equivalent.
  • For technicians in North Carolina with validating technician responsibilities, an associate degree in Pharmacy Technology is required.
  • Typically, 3 years of experience in health care, the insurance industry, pharmacy, or a medical background.
  • Excellent oral, written, interpersonal, and customer service skills.
  • Ability to communicate effectively and be understood by others.
  • Critical-thinking and problem-solving skills.
  • Basic math skills.
  • Organizational skills and analytical ability to prepare and reconcile reports accurately.
  • Ability to evaluate and measure customer needs and set clear standards to ensure those needs are met.
  • Ability to maintain strict confidentiality.
  • Self-discipline and attention to detail.
  • Working knowledge of PCs, Microsoft Office Suite (Word, Excel, and Outlook), the Internet, and general call center systems.
  • Ability to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above the shoulders; extended periods of sitting may be required.
  • Ability to walk and stand considerably, push a mobile cart of approximately 50 pounds, and lift 35 pounds of material.
  • Functional vision, touch, and hearing.
  • Frequent fine motor use of the hands and wrists for tasks such as writing, typing, computer data entry, and medication preparation, including syringe use.
  • Ability to take precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
  • Ability to operate all equipment necessary to perform the job.

Nice To Haves

  • Strong background in medical terminology.
  • Associate or bachelor’s degree.

Responsibilities

  • Complete area-specific work according to standard processes, procedures, and policies.
  • Serve as an expert in equipment and technology used in the specialized area.
  • Troubleshoot and resolve technical issues in the specialized area.
  • Ensure documents and records are accurate and completed in a timely manner.
  • Support communication and coordination with patients and the care team.
  • Identify quality improvement opportunities to support safe, effective, and efficient services and patient care.
  • Provide input to and support implementation of operational changes, advancements, and site and system standardization.
  • Participate in applicable site or system specialized work teams, committees, and councils.
  • Comply with legal, regulatory, and accreditation standards.
  • Keep current with changes in the specialized field and collaborate with department leadership to adopt best practices.
  • Maintain knowledge and skills and contribute to the education of others.
  • Contribute to pharmacy department initiatives.
  • Accept assignments from other pharmacy teammate roles when workload requires.
  • Use appropriate personal protective equipment to perform job duties and minimize exposure to hazards.
  • Travel between pharmacy locations as needed.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay such as shift and on-call pay, based on the teammate’s position.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
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