Pharmacy Technician III - Medication History

Beth Israel Lahey Health•Burlington, VT

1d•$28 - $37

About The Position

The medication history pharmacy technician works under the supervision of the medication history pharmacist to systematically interview patients, family members, and/or caregivers and obtain a complete list of home medications. The technician confirms the list using a second source, which may include a pharmacy, mail-order provider, or nursing facility documentation. The technician documents findings in the medical record and communicates pertinent medication information to the medical team, nursing staff, and pharmacy staff. The role also supports medication distribution and pharmacy operations across the technician’s primary work area and three additional pharmacy areas. The technician specializes in one area, serves as its primary trainer, takes responsibility for at least one process, and suggests workflow efficiencies in collaboration with lead technicians and management. The position includes inventory management, medication repackaging and compounding as needed, responding to telephone requests, and participation in department quality improvement and education activities.

Requirements

High school diploma or equivalent.
Must be a Registered Technician or Pharmacy Intern with the Massachusetts Board of Pharmacy and PTCB certified, or a pharmacy student in good standing with a Massachusetts internship license.
At least one year of pharmacy experience, including sterile compounding and/or retail experience.
Knowledge of standard pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing and dispensing medications.

Nice To Haves

Knowledge of policies and regulations pertaining to the handling and distribution of controlled substances and hazardous materials.
Experience with electronic medical records.

Responsibilities

Interview patients, family members, and/or caregivers to obtain a complete list of home medications.
Confirm medication histories using a second source, such as a pharmacy, mail-order provider, or nursing facility documentation.
Document medication-history findings in the medical record and communicate relevant information to the medical team, nursing staff, and pharmacy staff.
Work in three pharmacy areas in addition to the primary work area, selected from areas including Central, Operating Room, Sterile Compounding (IV Room), Hazardous Medication Compounding (Infusion Center), Research, Receiving, Outpatient Pharmacy, Quality Assurance, and Informatics.
Demonstrate excellence and specialization in one area by serving as its primary trainer, maintaining training materials, and taking additional responsibility for at least one process.
Suggest workflow efficiencies and collaborate with Lead Technicians and management to implement new practices.
Help ensure medication distribution functions are completed safely and on time, and inform the Pharmacist and/or Supervisor of workflow issues.
Repackage and compound medications as needed in accordance with departmental procedures.
Maintain inventory by rotating stock, checking for expired medications, notifying the Pharmacy Buyer of low stock, and checking in wholesaler orders.
Answer telephone calls, triage requests, and take steps to resolve questions, concerns, and problems.
Participate in continuous performance improvement and quality improvement activities, including providing suggestions to improve daily operations.
Help Pharmacists ensure adequate pharmacy stock to meet patient needs.
Follow Lahey Clinic policies and incorporate its Guiding Principles, Mission Statement, and Goals into daily activities.
Maintain courteous and effective interactions with colleagues and patients, adhere to customer service standards, and demonstrate commitment to patient and customer needs.
Demonstrate understanding of the job description, performance expectations, and competency assessment.
Participate in and successfully complete mandatory education.
Perform other duties as needed or directed to meet departmental needs.
Be vaccinated against influenza as a condition of employment.