Pharmacy Tech - Specialty Pharmacy

Presbyterian Healthcare Services • Paradise, CA

2d • $20 - $34

About The Position

Under the supervision of a licensed pharmacist, the Clinical Pharmacy Technician provides advanced clinical and operational support to Specialty Care Pharmacy patients receiving high-cost, high-risk medications for complex and chronic conditions. The technician serves as a specialty pharmacy subject matter expert, coordinating medication access, financial assistance, payer navigation, and continuity of care. The role performs specialized medication access requests, insurance resolutions, financial assistance coordination, and patient care coordination in collaboration with pharmacists, providers, payers, and care teams.

The position supports specialty programs serving patients with oncology, rheumatology, gastroenterology, neurology, pulmonary, infectious disease, and other complex chronic conditions. It coordinates patient onboarding, medication access, therapy initiation and continuation, adherence support, transitions of care, documentation, and specialty pharmacy quality and accreditation activities.

This is a full-time, non-exempt position with a weekday Monday–Friday schedule. The listed pay range is $20.10–$34.21.

Requirements

• High school diploma or GED.
• Short-term training in pharmacy law, practice standards, terminology, pharmacy math, drug preparation, dosage forms, and trade and generic names.
• Pharmacy Technician National Certification (PTCB or ExCPT certification) required.
• Active New Mexico Board of Pharmacy pharmacy technician license required.
• At least 2 years of experience as a Certified Pharmacy Technician.

Responsibilities

• Demonstrate competency in all functions and advanced specialty pharmacy responsibilities.
• Perform comprehensive benefit investigations, insurance eligibility verification, and coverage determinations for specialty medications.
• Coordinate prior authorizations, appeals, and payer communications with providers, clinics, and insurance plans to facilitate timely medication access.
• Assess patients for manufacturer copay assistance, foundation grants, patient assistance programs, and other financial support resources.
• Conduct 340B eligibility verification and maintain compliance with organizational and regulatory requirements.
• Coordinate specialty medication onboarding, including patient enrollment, intake, documentation, and prescription processing.
• Collaborate with pharmacists and care teams to support disease-state-specific therapy management and monitoring workflows.
• Conduct patient outreach and follow-up to support medication adherence, refill coordination, therapy continuation, and access to care.
• Communicate with patients, providers, manufacturers, foundations, and payers about medication access, financial assistance, shipment coordination, and therapy requirements.
• Enter data, document activities, and maintain patient records in pharmacy and electronic health record systems.
• Manage inventory, medication acquisition tracking, returns processing, and specialty medication supplies.
• Assist with claims adjudication, billing resolution, and reimbursement-related activities.
• Ensure compliance with departmental, organizational, state, federal, payer, and accreditation requirements.
• Maintain knowledge of specialty disease states, treatment pathways, and payer requirements.
• Assist with coordinating clinical documentation required for payer approval and therapy continuation.
• Act as a primary liaison among patients, providers, pharmacists, clinics, manufacturers, and payers to facilitate therapy initiation and continuation.
• Coordinate transitions of care to prevent treatment delays and interruptions.
• Identify and escalate barriers to therapy adherence, medication access, or treatment continuation.
• Investigate and resolve complex medication access issues involving payer restrictions, network limitations, benefit design, reimbursement challenges, and financial assistance resources.
• Exercise independent judgment in coordinating multiple stakeholders to support timely patient access to therapy.
• Support specialty pharmacy accreditation, quality improvement initiatives, audits, and reporting requirements.
• Maintain documentation in accordance with specialty pharmacy accreditation standards and regulatory expectations.
• Participate in program performance monitoring and quality metric tracking.
• Perform additional duties and special projects as assigned.

Benefits

• Tuition and certification reimbursement.
• Scholarship opportunities.
• Staff Safety wearable badge for quickly and discreetly calling for help when safety is a concern.
• Shift differentials for eligible positions, including night and weekend shifts.
• Differentials for higher education, certifications, and various lead roles for eligible positions.
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• Wellness program with free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED