Pharmacy Tech - Specialty Pharmacy

Presbyterian System Services • Paradise, NV

1d

About The Position

Under the supervision of a licensed pharmacist, the Clinical Pharmacy Technician provides advanced clinical and operational support for Specialty Care Pharmacy patients receiving high-cost, high-risk medications for complex and chronic disease states. The technician serves as a specialty pharmacy subject matter expert, coordinating medication access, financial assistance, payer navigation, and continuity of care. The position performs specialized medication access requests, insurance resolutions, and patient care coordination while collaborating with pharmacists, providers, payers, and care teams to support timely access to therapy.

The role supports specialty programs serving patients with oncology, rheumatology, gastroenterology, neurology, pulmonary, infectious disease, and other complex chronic conditions. It also contributes to specialty pharmacy accreditation, quality improvement, audits, reporting, and program performance monitoring.

This is a full-time position with a weekday Monday–Friday schedule. The compensation range is $20.10–$34.21. The role is based at 4580 Paradise Blvd NW, Albuquerque, NM 87114-4105.

Requirements

• High school diploma or GED plus short-term training in pharmacy law, practice standards, terminology, pharmacy math, drug preparation, dosage forms, and trade and generic names.
• Current Pharmacy Technician National Certification (PTCB or ExCPT).
• Active New Mexico Board of Pharmacy pharmacy technician license.
• At least 2 years of experience as a Certified Pharmacy Technician.

Responsibilities

• Demonstrate competency in all functions and advanced specialty pharmacy responsibilities.
• Perform benefit investigations, insurance eligibility verification, and coverage determinations for specialty medications.
• Coordinate prior authorizations, appeals, and payer communications with providers, clinics, and insurance plans.
• Assess patients for manufacturer copay assistance, foundation grants, patient assistance programs, and other financial support.
• Verify 340B eligibility and maintain compliance with organizational and regulatory requirements.
• Coordinate specialty medication onboarding, including patient enrollment, intake, documentation, and prescription processing.
• Collaborate with pharmacists and care teams on disease-state-specific therapy management and monitoring workflows.
• Conduct patient outreach and follow-up to support medication adherence, refill coordination, therapy continuation, and access to care.
• Communicate with patients, providers, manufacturers, foundations, and payers about medication access, financial assistance, shipment coordination, and therapy requirements.
• Enter data, document activities, and maintain patient records in pharmacy and electronic health record systems.
• Manage inventory, medication acquisition tracking, returns processing, and specialty medication supplies.
• Assist with claims adjudication, billing resolution, and reimbursement activities.
• Comply with departmental, organizational, state, federal, payer, and accreditation requirements.
• Maintain knowledge of specialty disease states, treatment pathways, and payer requirements.
• Coordinate clinical documentation required for payer approval and therapy continuation.
• Serve as a primary liaison among patients, providers, pharmacists, clinics, manufacturers, and payers to facilitate therapy initiation and continuation.
• Coordinate transitions of care to prevent treatment delays and interruptions.
• Identify and escalate barriers to therapy adherence, medication access, or treatment continuation.
• Investigate and resolve complex access issues involving payer restrictions, network limitations, benefit design, reimbursement challenges, and financial assistance resources.
• Exercise independent judgment in coordinating stakeholders to support timely patient access to therapy.
• Support specialty pharmacy accreditation, quality improvement initiatives, audits, reporting requirements, and quality metric tracking.
• Perform additional duties and special projects as assigned.

Benefits

• Tuition and certification reimbursement
• Scholarship opportunities
• Staff safety wearable badge
• Differentials for eligible positions based on night/weekend shifts, higher education, certifications, and lead roles
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• Wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED