Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies and procedures.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• When PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
• Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
• Model customer service best practices and develop relationships with valuable customers.
• Comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying the medication, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program procedures.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, and damaged prescription-drug goods through claims processes.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local healthcare providers and organizations through provider detailing and outreach.
• Keep the pharmacy department adequately supplied, clean, neat, and orderly.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.