Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and prepare participants for Pharmacy Technician Certification Board (PTCB) certification. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies, while supporting pharmacy operations and delivering a positive customer experience.
Requirements
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in operating pharmacy systems and registers.
- Greet and assist customers and patients, resolve issues, answer questions, model customer-service practices, and develop relationships with valuable customers.
- Enter and verify patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify the correct medicine, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
- Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register related sales, collect and handle cash, and help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with the local medical community through provider outreach and engagement with healthcare organizations and facilities.
- Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the Manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
