Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance with products and services, answering questions, and resolving issues.
• Model customer-service best practices and develop strong relationships with valuable customers.
• Assist the pharmacist in pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreens Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining pharmacy workflow.
• Report prescription errors promptly to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on an assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual claims for third-party prescription services in a timely manner and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing to healthcare providers and community groups.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.