Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and in other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash register operations.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer service best practices and Walgreens service traits with team members.
• Follow the Pharmacy Code of Conduct and company policies, including Good Faith Dispensing requirements.
• Assist with scheduling and maintaining pharmacy workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other clerical duties as assigned by the Pharmacy Manager.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Maintain respectful relationships with coworkers and comply with company policies and procedures.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; attend requested training and obtain continuing education credits.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.