Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Peachtree City, GA

6d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists the pharmacist under direct supervision, in accordance with state and federal regulations and company policies, and supports other Pharmacy Department duties. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. Training includes courses, learning activities, resources, and on-the-job experience designed to build foundational and advanced pharmacy skills and prepare apprentices to become Pharmacy Technician Certification Board (PTCB) certified. The program offers a nationally recognized, portable credential. Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required for promotion to senior technician. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers customer service while supporting pharmacy operations, inventory, clinical services, and pharmacy workflow. Walgreens will train new and experienced pharmacy workers to use their skills to serve patients and customers.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
Comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Assist with pharmacist scheduling and maintaining pharmacy workflow.
Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
Register sales on the assigned cash register, collect and handle cash, and help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damaged goods.
May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
Maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend manager-requested training and acquire continuing education credits.
Maintain knowledge and skills in healthcare and pharmacy, including current developments.