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Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Greensboro, NC
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The role assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and other Pharmacy Department duties. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Courses, learning activities, resources, and on-the-job experience support foundational and advanced pharmacy technician skills and preparation for PTCB certification. Employees earn and maintain PTCB certification through the designated program and/or applicable state certification or registration requirements.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in pharmacy practice and other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
  • Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
  • Retrieve, count, and pour pharmaceutical drugs, verify medicines, and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales at the assigned cash register and collect and handle cash as required.
  • Engage customers and patients, offer assistance, resolve issues, answer questions, and provide help locating over-the-counter products.
  • Model customer-service best practices and develop relationships with valuable customers.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, or damaged prescription drugs.
  • May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
  • Keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or applicable state requirements; attend requested training and acquire continuing education credits.

Career Resources

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