Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Overland, MO

6d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with applicable regulations and company policies, the role supports pharmacy operations, prescription processing, customer service, and other Pharmacy Department duties. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician skills and prepare participants for certification through the Pharmacy Technician Certification Board (PTCB). The technician earns and maintains PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; ensure information is entered correctly.
Retrieve, count, and pour medications, verify prescriptions, and check for possible drug interactions.
If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
Greet and assist customers and patients, answer questions, resolve issues, and provide a positive customer experience.
Model customer-service best practices and develop relationships with valuable customers.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical providers and health organizations through provider detailing and outreach.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification and any required state certification or registration.
Attend manager-requested training, acquire continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.