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Pharmacy Intern

CVS Health•Sanford, FL

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations, timely and accurate prescription fulfillment, and caring service for patients. The role requires consistent use of standard operating procedures, best practices, and effective communication, while contributing to a safe, inclusive, and engaging team culture. As experience grows, the intern takes on greater responsibility for the safety and effectiveness of pharmacy operations. Duties may include supporting immunizations and other patient health services when permitted by law and supported by required training and certification. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate over time and pivot between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly assistance, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate response.
  • Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
  • Ability to work in the home store and at other market locations as business needs require.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, personalized patient service; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
  • Where permissible and after completing applicable requirements, obtain Technician Immunizer status; support vaccine preparation and administration, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, and collect and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and communication tasks required for the role, including remaining upright for extended periods, handling and scanning items, reaching and stooping, and accurately conveying and receiving detailed information.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and well-being programs, depending on hours worked and eligibility

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