Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service best practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care and services within the state scope of practice for pharmacy interns, and helps maintain pharmacy operations. The role also includes customer service, cash register responsibilities, handling appropriate telephone calls, inventory activities, maintaining the pharmacy area, completing required training, and keeping current with developments in healthcare and pharmacy. The position's hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned, supervised duties for entering, third-party processing, filling, and dispensing prescriptions in accordance with Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
- Follow the Walgreen Co. policy regarding Good Faith Dispensing.
- Register sales at the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the pharmacy’s interior and exterior by ensuring adequate supplies and keeping the department clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including awareness of current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
