Pharmacy Intern - Grad

CVS Health • Lake Placid, FL

5d • $24 - $42

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice in preparation for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, developing knowledge of store, district, and regional operations. Training and hands-on experience include patient safety and error prevention, quality assurance and drug utilization review, and pharmacy professional standards such as corresponding responsibility and red flag detection.

Interns help pharmacy teams run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow Standard Operating Procedures and best practices, communicate effectively, and contribute to a safe and inclusive culture. As their tenure and readiness increase, they take on greater accountability for supporting pharmacy management, oversight, and operations.

Where permitted by law and supported by required training and certification, interns may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. The role requires obtaining pharmacist licensure within the timeframe specified by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately understanding and conveying information.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and full or partial bottles needed to fill prescriptions.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, to provide patient immunizations.
• Ability to work at the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Create positive patient experiences by showing empathy and genuine care, providing personalized service, offering immunizations and other services where appropriate, and solving or escalating patient concerns.
• Offer counseling, field medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and respond constructively to feedback.
• Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines, answer questions, and obtain informed consent.
• Monitor and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree