Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling and management, and performs pharmacist duties including compounding, drug therapy reviews, verification, medication management, and dispensing as workload requires. It helps maintain regulatory and company standards, pharmacy systems, accurate insurance processing, relationships with medical providers, and community outreach. The role also supports staff hiring, training, coaching, teamwork, professional development, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, in accordance with district guidelines.
- Certified immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to ensure a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating their needs and proactively offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medications, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescribed medications as workload requires.
- Help ensure the pharmacy complies with applicable regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflow procedures and coordinating activities.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and relevant state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Build relationships with local medical professionals and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, motivate team members, establish expectations, monitor progress, and recognize accomplishments.
- Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications, and pursue practices that improve performance.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
