Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role counsels patients about medications and healthcare needs, performs pharmacist duties including compounding, drug therapy reviews, medication verification and management, and provides retail, clinical, and wellness services. It supports pharmacy operations, compliance, insurance processing, pharmacy systems, staff development, and community relationships. The position also helps communicate corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the relevant Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers and proactively promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist duties such as compounding, drug therapy reviews, medication verification and management, and reviewing, interpreting, and dispensing prescriptions as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement productivity improvements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications; pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
