Pharmacy Intern - Grad

CVS Health • Greensburg, PA

5d • $24 - $42 • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. Training and hands-on experience cover patient safety and error prevention, quality assurance, drug utilization review, professional standards, and pharmacy operations.

Interns support the pharmacy team in filling prescriptions promptly, safely, and accurately; delivering caring patient service; and following standard operating procedures and best practices. As their tenure and readiness increase, they take on greater accountability for supporting pharmacy management, oversight, and operations. The role also involves working toward a safe, inclusive, and engaging team culture, remaining flexible to business and scheduling needs, and complying with applicable laws, regulations, professional standards, ethics, and CVS policies.

Where allowed by law and supported by required training and certification, interns may provide additional patient care services such as immunizations and point-of-care testing, and may staff offsite clinics. Where permitted, they may also complete requirements to obtain Technician Immunizer status and support vaccine preparation and administration.

Requirements

• Graduate of a PharmD program accredited in the United States before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate over time, pivot quickly between tasks, and verify prescription information and label accuracy.
• Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients' reactions.
• Verbal and written communication skills, including active listening and accurately conveying or receiving detailed information.
• Ability to use mathematics to solve prescription-related problems, such as calculating quantities and days' supply.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the role's physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at each workstation and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, address medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics where allowed and appropriately trained and certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree