Pharmacy Intern

CVS Health•Gahanna, OH

5d•$20 - $24

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations and timely, safe, and accurate prescription fulfillment, follows standard operating procedures and best practices, and helps deliver caring service to patients. The role also involves effective communication and contributing to a safe, inclusive, and engaging team culture. As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision where required. Duties may include prescription workflow, patient support and counseling, inventory tasks, immunization support, and other patient health services. This position is part-time. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate on tasks, switch quickly between tasks, and confirm prescription information and label accuracy.
Ability to provide friendly assistance, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Ability to use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to complete required training within the designated timeframe.
Ability to work regular and predictable attendance, including nights and weekends.
Physical ability to remain upright for extended periods, lift, scan and bag items, reach and stretch, perform repetitive finger movements, handle items in varied positions, make precise adjustments to machines, and stoop or bend to move items.
Close visual acuity to transcribe, view a computer terminal, and inspect small items.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to accurately convey detailed spoken instructions and receive detailed oral information.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide positive patient experiences with empathy and genuine care, including personalized service, offering immunizations and other services, and resolving or escalating patient problems.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and respond constructively to feedback.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report adverse reaction events as required.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.