Pharmacy Intern

CVS Health•Kenton, OH

5d•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern program provides hands-on training to help pharmacy students apply their academic learning in a real-world retail pharmacy and prepare for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. They learn to follow pharmacy workflows, company procedures, and best practices, and contribute to a safe, inclusive team culture. As tenure increases, they take on greater responsibility for the safety and effectiveness of pharmacy operations. Where permitted by law and supported by training and certification, interns may also assist with immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 11/04/2027.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate over time and shift quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer-service approach and ability to notice and appropriately respond to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening and conveying and receiving detailed spoken information accurately.
Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to complete the listed physical activities, including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger movements, bending, and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects with negligible force.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability and willingness to become immunization certified once state requirements are met.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the training roadmap and Key Learning Experiences to build pharmacy knowledge and skills.
Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Support safe, accurate, and timely prescription fulfillment and pharmacy operations.
Provide empathetic, personalized patient service; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulations.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and learning opportunities to expand clinical and technical knowledge and contribute to a high-performing team.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance compliance.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed and appropriately trained.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.