Pharmacy Intern

CVS Health•Bridgeville, PA
•$20 - $24

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and develop skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern follows a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, the intern supports smooth operations and helps ensure prescriptions are filled promptly, safely, and accurately and that patients receive caring service. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive culture where patients and colleagues feel valued. As experience increases, the intern takes on greater responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision where required. Duties may include supporting prescription fulfillment and patient service, handling permitted prescription communications, completing basic inventory work, and delivering additional patient health services when permitted and appropriately trained. Where permissible, the intern may also complete licensure and training requirements to support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Ability to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
  • Ability to provide friendly assistance, understand patient reactions, and respond appropriately.
  • Ability to use verbal and written communication with patients and colleagues, including active listening and conveying detailed instructions accurately.
  • Ability to perform pharmacy-related mathematical calculations, such as tablet quantities, days’ supply, and bottle quantities.
  • Ability to identify challenging patient or colleague interactions and select an appropriate response.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform tasks requiring close visual acuity.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Ability to receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, when state regulations are met, strive to provide patient immunizations.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
  • Support safe and accurate prescription fulfillment and smooth pharmacy operations.
  • Provide empathetic, personalized patient service in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient issues.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Where supporting immunizations, monitor for and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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