Pharmacy Intern Grad

Walgreens•Lisbon, ME
•$34 - $45

About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications within regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist duties as needed, supports regulatory compliance and pharmacy operations, handles insurance claims and provider follow-up, and delivers retail, clinical, and wellness services. It also contributes to staff training and performance, professional development, community relationships, and communication of corporate health and wellness information.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective state Board of Pharmacy within the district within 90 days of hire, according to district guidelines.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

  • Engage customers and patients, address questions and issues, and model customer-service best practices.
  • Build relationships with customers and promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers as needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
  • Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with efficient workflow procedures, role assignments, and coordination.
  • Handle pharmacy opening, closing, and shift-change duties.
  • Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy technology systems, support customers and staff, and propose or implement system enhancements.
  • Process insurance claims accurately, resolve payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, asset-protection, and inventory data, and review KPIs with pharmacy leadership.
  • Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration and third-party reviews, resolve customer issues, and conduct virtual product reviews where applicable.
  • Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not detailed in the posting.
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