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Patient Care Technician - PCT

Fresenius Medical Care•Oak Creek, WI
•Onsite

About The Position

The Patient Care Technician (PCT) is part of the dialysis health care team and provides safe, effective dialysis therapy under the direct supervision of a licensed nurse. The role follows organizational policies, procedures, and training, as well as applicable corporate, state, and federal regulations. The technician sets up and operates hemodialysis machines, helps maintain a safe and clean environment, and supports Quality Enhancement Program (QEP) and Continuous Quality Improvement (CQI) activities, including efforts to improve patient satisfaction and outcomes. The position provides direct patient care throughout dialysis treatment, including patient assessment, vascular access care, treatment setup and monitoring, documentation, and communication of changes in patient condition to a registered nurse or supervisor. It also involves preparing and handling laboratory specimens, maintaining treatment records, supporting infection-control practices, and cleaning and preparing equipment between treatments. For patients in the Transitional Care Unit, the technician helps coordinate care during their first four weeks of dialysis, reinforces education, supports understanding of treatment and home dialysis options, and assists with transition planning and unit inventory. No dialysis-specific experience is required; comprehensive on-the-job training is provided. The work includes desk and computer tasks and interaction with patients, facility staff, and physicians. Travel between assigned facilities and community locations is required; travel to regional, Business Unit, and Corporate meetings may also be required. The setting is a healthcare facility with controlled air temperature and moderate noise, with possible exposure to infectious and contagious diseases or materials. Direct care regularly involves lifting and moving patients and assisting with ambulation. The role requires frequent, prolonged standing and bending, and may involve pushing or pulling equipment and lifting solutions. The employee must take the Ishihara Color Blindness test as a condition of employment; failing the test does not preclude employment, and reasonable accommodations will be considered.

Requirements

  • High school diploma or GED.
  • Meet applicable CMS-approved state and/or national certification requirements within the required state or CMS timeline.
  • Meet all applicable state licensure, education, and training requirements.
  • Demonstrated commitment to organizational culture, values, and customer service standards.
  • Successful completion of the organization's dialysis training program is required for continued employment.
  • Successful completion of CPR certification is required for continued employment.
  • Take the Ishihara Color Blindness test as a condition of employment; failing the test does not preclude employment, and reasonable accommodations will be considered.
  • Ability to perform the stated physical duties, including frequent prolonged standing and bending; direct patient care involving lifting and moving patients and assisting with ambulation; occasional pushing or pulling of equipment with up to 15 pounds of force; frequent lifting and lowering of solutions up to 30 pounds; and occasional lifting up to 40 pounds as high as 5 feet.

Nice To Haves

  • Previous patient care experience in a hospital setting or related facility is preferred.

Responsibilities

  • Welcome assigned patients and ask about their wellbeing since their last treatment.
  • Assess vascular access, perform cannulation, and administer heparin when delegated or permitted by state law.
  • Obtain and document pre- and post-treatment weights and vital signs, including required access evaluations and patient identification.
  • Initiate, monitor, and discontinue dialysis treatments according to prescribed orders and established procedures.
  • Calculate and enter patient-specific dialysis machine programming, including ultrafiltration goals, treatment time, and prescribed ultrafiltration modeling; ensure required safety alarms are enabled.
  • Monitor patient response and machine safety, assess vascular access and pressures, intervene as prescribed or directed, document interventions, and report significant changes or unusual findings to a registered nurse or supervisor.
  • Obtain prescribed laboratory tests; prepare, label, store, and arrange collection of specimens according to laboratory requirements.
  • Prepare and organize supplies and equipment, prevent waste, and promptly clean blood spills according to facility policy.
  • Monitor patients performing self-care under RN supervision.
  • Assist with training applicable direct patient care staff on appropriate programs under nurse supervision.
  • Follow organizational policies, procedures, business systems, and ethical practices; maintain a safe and clean environment.
  • Clean and disinfect dialysis machines, chairs, equipment, and surrounding areas between treatments.
  • Prepare machines for treatment, perform required pretreatment alarm tests including Pressure Holding (PHT), and initiate the Solution Delivery System (SDS).
  • Participate in and document CQI activities; enter treatment data accurately and promptly, review treatment sheets for completeness, and ensure omissions are corrected by appropriate staff.
  • Prepare initial patient charts and paperwork and prepare laboratory requisitions for prescribed or stat specimens.
  • Assist with infection-control audits, follow infection-control procedures, support staff and patient adherence, and reinforce patient and family education under appropriate direction.
  • For Transitional Care Unit patients, follow newly admitted patients through their first four weeks of dialysis and coordinate transitional care.
  • Reinforce education and care information for new patients, coordinate appointments with appropriate staff, and support understanding of home dialysis products, benefits, and options.
  • Set up and perform treatments on machines used in the Transitional Care Unit, demonstrate peritoneal dialysis setup as appropriate, and assist with transition to the patient's chosen modality.
  • Assist with Transitional Care Unit supply ordering and inventory.

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